Technical Specialist
About the job
The Company:
Our client is an iconic Industrial brand, with long standing history and significant ambitions to scale their presence across Asia Pacific.
Role & Responsibilities:
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- Serve as a technical expert on our building materials products, providing in-depth knowledge to customers, sales teams, and project managers.
- Collaborate closely with architects, engineers, and construction professionals to understand project requirements and recommend appropriate building material solutions.
- Conduct technical presentations, training sessions, and workshops for customers, educating them on the features, benefits, and best practices of our products.
- Analyze customer inquiries, challenges, and concerns, and provide effective and timely technical support and solutions.
- Assist in the resolution of technical issues, ensuring customer satisfaction and maintaining strong customer relationships.
- Stay up-to-date with industry trends, codes, regulations, and innovations related to building materials and construction techniques.
- Collaborate with internal teams, including R&D and product development, to provide valuable insights for the improvement and enhancement of our products.
- Participate in industry events, trade shows, and conferences to represent the company and network with professionals in the field.
- Create and maintain technical documentation, including product specifications, installation guides, and technical reports.
Qualifications:
- Bachelor’s degree in Civil Engineering, Materials Science, Architecture, or a related field.
- Proven experience in the building materials industry, with a strong technical background in construction materials and applications.
- Excellent communication skills, with the ability to explain technical information clearly to diverse audiences.
- Strong problem-solving skills and the ability to provide innovative technical solutions.
- Proficiency in using CAD software and other relevant technical tools.
- Customer-focused mindset with a passion for delivering exceptional service.
- Strong organizational skills and attention to detail.
- Ability to work independently and collaborate effectively within a team.
- Willingness to travel for client visits, trade shows, and industry events.
To apply, please send your updated CV to Hao Vi at hao.vi@cgptalent.com, quoting the job title or Click Apply Now.
Due to an anticipated high volume of applicants, we regret that only shortlisted candidates will be notified.