Skip to content
vn logo white with shadow@600xvn logo white with shadow@600x
  • Jobs
  • Job SeekersExpand
    • How We Help
    • Upload Your CV
  • EmployersExpand
    • Recruitment Solutions
    • Vacancy Request
    • Find a Consultant
  • SpecializationsExpand
    • Sales & Marketing
    • Engineering & Manufacturing
    • Accounting & Finance
    • Information Technology
    • Human Resources
    • Legal
    • Supply Chain, Procurement & Logistics
    • Management & Administration
  • ResourcesExpand
    • All Articles
    • Salary Survey
    • Our Brochure
  • AboutExpand
    • About CGP Vietnam
    • Awards & Accreditations
    • Work with CGP
    • Meet the Team
    • Office Locations
    • Contact Us
Upload CV
vn logo white with shadow@600x

Sales & Customer Services Manager

  • Specialisations
    Sales & Marketing
  • Job Type
    Permanent
  • Location
    Vietnam
  • Published
    Posted 9 months ago
  • Salary
    36.000 - 48.000 USD / Year
  • Applications have closed.

About the job

The Company: Our client is an iconic logistic brand, with long standing history and significant ambitions to scale their presence across Asia Pacific.

Role & Responsibilities:

Sales Management:

  • Develop and implement strategic sales plans to achieve revenue targets in line with company goals.
  • Identify new business opportunities and lead market research to expand client base within logistics and warehousing services.
  • Build and maintain strong relationships with key accounts and potential clients.
  • Monitor sales performance, analyze market trends, and report regularly on KPIs.
  • Work with marketing to develop promotional strategies and materials to increase visibility and brand presence.
  • Prepare and present proposals, negotiate contracts, and close sales deals with prospective clients.

Customer Service Management:

  • Lead the customer service team to ensure a high level of service quality and satisfaction for all clients.
  • Implement best practices in customer support, including timely responses, issue resolution, and proactive communication.
  • Monitor customer feedback and work with internal teams to continuously improve the client experience.
  • Develop and maintain service level agreements (SLAs) to ensure timely and efficient delivery of logistics services.
  • Oversee the entire customer lifecycle, ensuring retention and satisfaction while addressing any escalations or challenges.

Team Leadership:

  • Train, mentor, and guide sales and customer service teams to achieve their full potential.
  • Set team performance goals and regularly monitor individual progress.
  • Foster a culture of collaboration and continuous improvement within the sales and customer service teams.

Collaboration & Coordination:

  • Work closely with the operations, warehousing, and logistics teams to ensure service delivery aligns with customer expectations.
  • Coordinate with finance, IT, and other departments to ensure seamless execution of contracts, payments, and service upgrades.
  • Represent the company at industry events, trade shows, and client meetings to promote our services and capabilities.

Requirements:

  • Bachelor’s degree in Business, Logistics, Supply Chain Management, or a related field.
  • Proven experience (5+ years) in sales and customer service management, preferably in the logistics and warehousing industry.
  • Strong understanding of logistics, supply chain operations, and warehousing solutions.
  • Demonstrated track record of meeting and exceeding sales targets.
  • Excellent communication, negotiation, and relationship-building skills.
  • Strong leadership and team management experience.
  • Analytical mindset with the ability to interpret data and generate actionable insights.
  • Proficiency in CRM software and Microsoft Office applications.

To apply, please send your updated CV to Hao Vi at hao.vi@cgptalent.com, quoting the job title or Click Apply Now.

Due to an anticipated high volume of applicants, we regret that only shortlisted candidates will be notified.

Consultant

Hao Vi
Hao Vi
Managing Director, Vietnam
hao.vi@cornerstoneglobalpartners.com
Linkedin Profile
vn logo white with shadow@600x

Cornerstone Global Partners (Vietnam)
25th Floor, WeWork E.Town Central, 11 Doan Van Bo, Ward 13, District 4, Ho Chi Minh City, Vietnam
+84 28 7100 0600
vietnam@cgptalent.com

  • Mail
  • LinkedIn
  • Instagram
  • YouTube
Follow us on Glassdoor.

Candidates

  • Open Jobs
  • How We Help
  • Jobseeker Insights
  • Work With Us

Employers

  • How We Help
  • Recruitment Solutions
  • Employer Insights

Useful Links

  • About Us
  • Contact Us
  • Privacy Policy
  • Terms & Conditions
  • CGP Group Website

© 2025 CGP Vietnam | Recruitment Website by Recsumo

Scroll to top

vn logo white with shadow@600x

  • Home
  • Jobs
  • Job Seekers
    • How We Help
    • Refer a Friend
    • Job Seeker Insights
    • Upload Your CV
  • Employers
    • Recruitment Solutions
    • Work Pass Services
    • Submit a Vacancy
    • Find a Consultant
    • Employer Insights
  • Specializations
    • Accounting & Finance
    • Management & Administration
    • Engineering & Manufacturing
    • Human Resources
    • Legal
    • Sales & Marketing
    • Supply Chain, Procurement & Logistics
    • Information Technology
  • Resources
    • All Articles
    • Salary Survey
  • About CGP Vietnam
    • Work with CGP
    • Awards & Accreditations
  • Contact Us
    • Office Locations
Upload CV
Phone Email Linkedin Instagram YouTube