Key Account Manager (Chinese Speaking)
About the job
The Company: Our client is a leading provider of advanced robotics and vision technologies, with a strong history and ambitious plans to expand across Asia Pacific. To power their growth in Vietnam, they are seeking a dynamic Key Account Manager (Chinese Speaking) in Hanoi to build strong partnerships with Chinese clients and shape the future of automation.
Role & Responsibilities:
- Client Relationship Management
- Act as the primary point of contact for Chinese-speaking clients, addressing inquiries, resolving issues, and maintaining long-term partnerships.
- Develop a deep understanding of client business needs, preferences, and challenges.
- Foster trust and loyalty by ensuring high-quality and timely service delivery.
- Business Growth
- Identify and capitalize on new opportunities to grow the company’s footprint within the client segment.
- Collaborate with clients to identify potential needs for robotics and automation solutions.
- Negotiate contracts and agreements tailored to the needs of Chinese clients.
- Sales Execution
- Meet and exceed assigned sales targets through effective account management strategies.
- Present product solutions that align with client needs and company objectives.
- Monitor and ensure client satisfaction throughout the sales and delivery processes.
- Market Analysis and Strategy
- Conduct market research to stay updated on industry trends, competitors, and client demands specific to clients.
- Contribute insights to enhance the company’s strategic planning and market positioning.
- Internal Coordination
- Work closely with internal departments such as technical, logistics, and after-sales teams to ensure seamless execution of client requirements.
- Provide regular updates to management on client performance, challenges, and opportunities.
Requirements:
- Education: Bachelor’s degree in Business Administration, Engineering, or a related field.
- Experience: 3-5 years of experience in account management, sales, or customer relationship management, preferably with exposure to robotics, automation, or high-tech products.
- Language: Proficiency in Chinese (Mandarin) and English is mandatory.
- Experience working with Chinese clients or in Chinese markets is preferred.
To apply, please send your updated CV to Harvey at thong.luu@cgptalent.com, quoting the job title or Click Apply Now.
Due to an anticipated high volume of applicants, we regret that only shortlisted candidates will be notified.
thong.luu@cgptalent.com 
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